Frequently Asked Questions
Why rent your skis and snowboards from JH Skis?
We take pride in the level of service that we offer our clients. Our extremely knowledgeable employees will ensure you are on the best equipment for your ability level and the conditions on the mountain. Your rental experience will be smooth and enjoyable.
Is there a minimum rental period?
What is the cancellation policy?
24 hours before your scheduled delivery.
When do you take payment?
We will charge your credit card after the delivery.
What is the damage policy?
Loss of skis is not covered. Damages are covered when you pay the $6/day damage waiver.
Do you bring a variety of boots sizes when making a delivery?
Yes, we always bring multiple boot sizes in order to make sure you have the perfect fit.
Can I switch the type of skis/snowboard during my rental?
Yes, provided there is availability.
What if there is a problem with the equipment during the rental?
Just give us a call and we will be on the way. We are more than happy to switch out boots or equipment sizes if something is not feeling quite right. We also offer on-mountain assistance.
Can I buy the skis or snowboard that I rent?
Absolutely, all equipment is available for purchase after April 1st.
What are your hours of operation?
7 a.m. to 7 p.m. with extended hours during the holiday season.