We take pride in the level of service that we offer our clients. Our extremely knowledgeable employees will ensure you are on the best equipment for your ability level and the conditions on the mountain. Your rental experience will be smooth and enjoyable.
Is there a minimum rental period?
No.
What is the cancellation policy?
24 hours before your scheduled delivery.
When do you take payment?
We will charge your credit card at time of booking.
What is the damage policy?
Loss of skis is not covered. Damages are covered when you pay the $7/day damage waiver.
Do you bring a variety of boots sizes when making a delivery?
Yes, we always bring multiple boot sizes in order to make sure you have the perfect fit.
Can I switch the type of skis/snowboard during my rental?
Yes, provided there is availability.
What if there is a problem with the equipment during the rental?
Just give us a call and we will be on the way. We are more than happy to switch out boots or equipment sizes if something is not feeling quite right. We also offer on-mountain assistance.
Can I buy the skis or snowboard that I rent?
Absolutely, all equipment is available for purchase after April 1st.
What are your hours of operation?
8 a.m. to 6 p.m. with extended hours during the holiday season.
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What types of equipment do you offer for rent?
At JH Skis, we provide a wide range of ski and snowboard equipment to cater to all skill levels and preferences. Our inventory includes high-performance skis, snowboards, boots, and helmets, ensuring that every customer finds the right gear for their adventure.
We offer various brands and models, from beginner-friendly options to advanced equipment for seasoned riders. Additionally, our staff is trained to help you choose the best fit based on your experience and the conditions of the slopes, enhancing your overall experience on the mountain.
How does the delivery and pickup service work?
Our delivery and pickup service is designed to provide convenience and flexibility for our customers. Once you place your order, our team will deliver the equipment directly to your location at a scheduled time, ensuring you have everything you need before hitting the slopes.
After your rental period ends, we will arrange a pickup at your convenience, allowing you to focus on enjoying your time in Jackson Hole without the hassle of returning equipment to a shop. This service is particularly popular among families and groups who prefer a hassle-free experience.
Are there any age restrictions for renting equipment?
JH Skis welcomes customers of all ages, but there are specific guidelines regarding age restrictions for certain types of equipment. Generally, we offer rentals for children, teens, and adults, ensuring that everyone can enjoy skiing or snowboarding.
For younger children, we provide specialized equipment designed for their size and skill level. We also recommend that parents accompany minors during the rental process to ensure the proper fit and safety of the equipment, fostering a safe and enjoyable experience for young adventurers.
What should I do if I need assistance on the mountain?
If you encounter any issues while on the mountain, JH Skis is here to help. We provide on-mountain assistance to address any equipment-related concerns or emergencies you may face during your rental period. Our team is trained to respond quickly and effectively to ensure your safety and enjoyment.
Whether you need help with adjusting your gear, replacing equipment, or have questions about the slopes, our staff is just a call away. We prioritize your experience and are committed to making your time on the mountain as enjoyable and stress-free as possible.
